FAQ
If you lose all your physical keys, please consult a locksmith in order to make a new key for your lock, provided that you know the key number stamped on th...
Thu, 18 Apr, 2019 at 12:41 AM
The Reagle app and also the lock itself both will notify you in advance before the batteries of your smart lock die. In case they do die, you can still open...
Thu, 18 Apr, 2019 at 12:47 AM
If Reagle Smart Lock is installed correctly on your door and can be operated easily without having to push or pull the door, then the battery life to be exp...
Sun, 30 Jun, 2019 at 8:18 PM
Reagle Smart Lock will beep once its batteries are low right after any user unlocks the lock. In addition, the Reagle App will also display a notification ...
Thu, 18 Apr, 2019 at 1:58 AM
There are various ways to share access to your Reagle Smart Lock with other persons: Simply auto-generate a new access code ("ReagleCode") fo...
Mon, 22 Apr, 2019 at 12:56 AM
No, it's currently not possible to have multiple administrators.
Mon, 22 Apr, 2019 at 1:09 AM
You can find the option in the Reagle App (Lock setting tab->Edit->Name). Make sure to sync with your lock to apply the change.
Mon, 22 Apr, 2019 at 1:52 AM
Go to the lock setting tab in the Reagle App. Tap the "New firmware available" button. Stay close to the lock and wait until you receive a not...
Mon, 22 Apr, 2019 at 2:06 AM
If you are already logged in to the Reagle App, go to Account Setting on the MENU page of Reagle App to change your password. If you are on the "SIGN...
Mon, 22 Apr, 2019 at 2:44 AM
1. With the Reagle smart lock powered on, press and hold the "R" button for more than 5 seconds and then release it after 2 beeps are heard. 2. ...
Sun, 14 Jul, 2019 at 8:45 PM