FAQ

Where can I buy a Reagle Smart Lock?
Currently, you can buy our products on Amazon only: https://amzn.to/2T86Ch0 
Mon, 5 Aug, 2019 at 9:33 PM
What's the warranty policy of Reagle?
We offer our customers a one-year warranty on their Reagle Smart Lock. More details can be found here: www.reagle.io/legal
Mon, 15 Apr, 2019 at 9:19 PM
What's the return policy of Reagle?
Customers of Reagle may return their smart lock within 30 days after purchase. Find more details here: www.reagle.io/legal
Wed, 31 Oct, 2018 at 8:37 PM
What door types does Reagle smart lock support?
Reagle Smart Lock fits most standard single-cylinder deadbolt doors that range from 1-3/8"  to 2" (35mm to 51mm) thick. Supported backsets (the d...
Wed, 19 Dec, 2018 at 1:17 AM
Do I need to drill my door in order to install Reagle smart lock?
Most doors will already come with the required holes in place. Check the door preparation below. Should drilling be necessary, please follow the template p...
Fri, 14 Dec, 2018 at 12:17 AM
What tools do I need in order to install Reagle smart lock?
A regular Phillips screwdriver will do.
Mon, 15 Apr, 2019 at 10:22 PM
Does Reagle Smart Lock work on both left and right side of a door?
Yes, Reagle Smart Lock is designed to work on both left and right sides of a door as it can be calibrated accordingly.
Mon, 15 Apr, 2019 at 9:51 PM
How can I calibrate my Reagle Smart Lock for my door?
Your Reagle Smart Lock will auto-calibrate during the installation process. Simply follow the installation setup provided by the Reagle App. Make sure to i...
Mon, 15 Apr, 2019 at 9:52 PM
Can I keep my existing lock and keys?
No, you don't need your existing keys and lock anymore since Reagle Smart Lock will serve as a replacement for them.
Wed, 31 Oct, 2018 at 8:47 PM
How many physical keys are included? What if I lose them?
Reagle Smart Lock comes with two physical keys included. Should you require more than that, please have a trusted locksmith duplicate them. In case you lose...
Tue, 16 Apr, 2019 at 1:39 AM