What to do if I lose the physical keys to my Reagle Smart Lock?
If you lose all your physical keys, please consult a locksmith in order to make a new key for your lock, provided that you know the key number stamped on th...
Thu, 18 Apr, 2019 at 12:41 AM
What happens if the battery of my Reagle Smart Lock dies?
 The Reagle app and also the lock itself both will notify you in advance before the batteries of your smart lock die. In case they do die, you can still open...
Thu, 18 Apr, 2019 at 12:47 AM
How long will the batteries of my Reagle Smart Lock last?
If Reagle Smart Lock is installed correctly on your door and can be operated easily without having to push or pull the door, then the battery life to be exp...
Sun, 30 Jun, 2019 at 8:18 PM
How will Reagle Smart Lock alert me when its batteries are running low?
Reagle Smart Lock will beep once its batteries are low right after any user unlocks the lock. In addition, the Reagle App will also display a notification ...
Thu, 18 Apr, 2019 at 1:58 AM
How can I share access to my Reagle Smart Lock with other people?
There are various ways to share access to your Reagle Smart Lock with other persons: Simply auto-generate a new access code ("ReagleCode") fo...
Mon, 22 Apr, 2019 at 12:56 AM
Is it possible to grant a trusted person admin control rights over my Reagle Smart Lock?
No, it's currently not possible to have multiple administrators.
Mon, 22 Apr, 2019 at 1:09 AM
How do I change the name of my Reagle Smart Lock in the app?
You can find the option in the Reagle App (Lock setting tab->Edit->Name). Make sure to sync with your lock to apply the change.
Mon, 22 Apr, 2019 at 1:52 AM
How to update the firmware of my Reagle Smart Lock?
Go to the lock setting tab in the Reagle App.  Tap the "New firmware available" button. Stay close to the lock and wait until you receive a not...
Mon, 22 Apr, 2019 at 2:06 AM
How do I reset the password of my Reagle account?
If you are already logged in to the Reagle App, go to Account Setting on the MENU page of Reagle App to change your password. If you are on the "SIGN...
Mon, 22 Apr, 2019 at 2:44 AM
How do I factory reset my Reagle Smart Lock?
1. With the Reagle smart lock powered on, press and hold the "R" button for more than 5 seconds and then release it after 2 beeps are heard.  2. ...
Sun, 14 Jul, 2019 at 8:45 PM